ARMSTRONG MILLING

About ARMSTRONG MILLING

Armstrong Milling Co. Ltd. is committed to providing customers the best possible service and products to an ever-growing industry. The company provides the Canadian wild bird seed market with its own branded products as well as custom-blended and packaged caged animal and bird seed products. Armstrong Milling has been offering high-quality wild bird seed products at competitive prices for over 30 years. Armstrong Milling is a leader in the consumer packaged goods industry. We are located 30 minutes south of Hamilton and Brantford in traffic-free Hagersville Ontario. The company has enjoyed long tenured employment in a casual work environment throughout our history. Our growing sales and marketing department is looking for a new team member to help maintain our customer service excellence and to help accelerate our speed to market on all new consumer and industry Sales initiatives. Sales Co-ordinator DESCRIPTION: InsideSales Support and Customer Service BASIC FUNCTIONS: To coordinate communications between the sales department, order desk and customers. To support sales representatives with product set up and managing customer data. A daily focus will be on the importance of maintaining a solid manufacturer, supplier & retailer relationship. To promote Armstrong Milling in a professional manner, to manage sales reports and customer systems. Maintaining customer files and weekly activities that are taking place in the office. WORKING ENVIRONMENT: Working at the Armstrong Milling head office in Nelles Corners, Ontario. Bilingualism is an asset but not essential. 30 Hrs Per week: M-F 9:00 am to 3:00 pm DUTIES AND RESPONSIBILITIES: Track & coordinate internally promotional pricing programs with retailers Manage lead management and customer set up in Epicor computer system Agenda prep for monthly and quarterly sales meetings Compile written activity list updates of sales rep activities for monthly manager’s meetings Develop Sales & Marketing Management Meeting presentations monthly, utilizing the template developed by the Director of Sales & Marketing Assist sales team with trade show preparations, booth designs & planning set up Pre-contact Post -contact Work with sales & marketing to support and develop new products, displays and packaging by recording information, securing samples, etc. Provide product set-up data (data & images) for major customers using various databases Retail Link Vendor Gateway EccNet Sobeys Focus Pull weekly POS report data from retailer databases to assist sales reps in their account management Provide analysis, identify trends, issues and opportunities from the POS reports and data Complete registration forms when required to assist in selling process – ie. US registration forms Be on-call to respond to pricing discrepancies order entry or invoicing is having with customers Be on-call to respond to any assistance sales team needs with computer work or samples Conduct sales analysis using reports available in Epicor computer system to track monthly sales figures and brand sales performance when required by Director of Sales & Marketing Compile monthly retail price check report – visiting retailers, recording competitive retails & taking images of on-shelf/off-shelf displays Pull product/POS samples for sales reps and their accounts when needed & coordinate shipping Assist Marketing department with set up, organization as well as information collection: Files – up to date artwork for all products listed Die lines – for all products listed Photos - for all products listed Plates – Bags and Corrugate (Steel rule die ownership) Promotional material updated file Assist with Premiums inventory management (ie. Sell sheets, pens) & help develop new material Attend Sales & Marketing Team bi-weekly meetings Attend, participate in and document Quarterly Sales & Marketing Meetings Working with Sales Team, develop annual Sales/Margin Budgets spreadsheet and input into Epicor Track Sales Expense Budgets monthly, monitoring all transactions by Accounting Dept for accuracy. Address issues as required. Any other tasks required by Director of Sales & Marketing THE IDEAL CANDIDATE: · Must have 2-5 years of experience or education in sales and marketing administration and support. Recent college graduates are encouraged to apply Highly motivated, self-disciplined individual with a strong work ethic · Able to work on their own or at head office · Outgoing, personal and honest · Must enjoy working with existing customers and have excellent customer service skills · Strong family values are essential · Ability to listen and understand customer requirements and communicate them to head office · Must be able to rely on instructions and pre-established guidelines to perform the functions of the job. · Weekly communication with head office as required · Computer skills including X mind, Microsoft Office, Outlook Express, Excel, Word and Power point. Experience with EDI, ECC Net, GS1 Prosync, Retail Link, Home Link, Vendor Gateway and Focus software would be an asset · Must own a reliable vehicle · International sales experience would be an asset for future growth in new markets Benefits: Extended health care Vision care Dental care RRSP Match Vacation & paid time off Profit sharing/share options Employee assistance programs Company events & social hours Wellness programs Flexible working hours On-site parking Bonus scheme Job Types: Full-time, Permanent Experience: Administrative: 2 years (Required) Education: Secondary School (Preferred)

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