APCOA PARKING UK

About APCOA PARKING UK

About The Role To provide a professional and courteous service to customers, the client and other users of the car park and to maintain the car park & equipment to the required standards, safety & security What you’ll do Ensure the safety, security and service of the car park customers, the client and property Carry out relevant basic maintenance of payment machines, entry and exit barriers and other company equipment Ensure that patrols are carried out in accordance with the sites KPI’s & recorded in the daily occurrence book Ensure that the site is kept clean, tidy and hazard free at all times and routine litter patrols take place when on duty Complete report sheets or any other log sheets, in full and as instructed Report to your line manager any element of car park service that might compromise the level of service we wish to achieve as well as any irregularities. Represent the company and the client in a professional and courteous manner Effectively deal with client and customer enquiries on site where possible or to refer clients to the appropriate level of management within APCOA Ensure a consistently high level of customer care and early response to the help points Assist your line manager and colleagues with tasks or problems within the car park as requested, support members of the team and attend regular team meetings Assist with the collecting, counting and banking of all revenues from the site Attend when necessary adjudication hearings to give supporting information in connection with contested civil penalty notices What you'll bring: Good customer service skills. CCTV License is required Cleaning duties are an integral part of the job role Experience of working within a customer service environment A reliable and responsible attitude to work, including ability to be proactive What we’ll offer you £17,680 per annum 40 hours per week Uniform Training and Development Pension Employee Discount Scheme

Synonyms

Technologies (from Job Ads)

Hiring Locations (10 of 51)

Headquarters

Loading map...

Company Info

Company Size: 1001 - 5000

Revenue: 0.5 - 1 billion (USD)

Job Ad Metrics

Job Ads found: 1693

Job Ads per Month: 35.3

Hiring Locations: 51

Data Info